WirelessOffice™

| Benefits | Features | Industry Examples | Case Studies | System Requirements

Suitable for server/network environments.

A cost-effective plug-and-play software package that creates a bridge between business applications and wireless communication systems to deliver alphanumeric messages to pagers, mobile phones, PDAs and LED signs.

Emergin WirelessOffice interfaces with many business applications including email and is compatible with on site wireless systems including alarm monitoring.

Benefits

• Companies with staff on the road can improve their communication by sending individual or group messages.
• Instantly notifies mobile professionals of meetings, price changes, cancellations and appointments.
• A central address book of users and groups for sending instant alphanumeric messages to their pagers, mobile phones or PDAs.
• Ability to schedule messages for a specified date and time - software will automatically dial up and send messages at chosen time.
• Improve response time to critical events by adding alarm notification to existing hardware and software systems. This enables the software to receive data and other critical information and send out messages to pagers, mobile phones, PDAs and pocket PCs. For example: environmental monitoring (e.g. water levels), fire and security alarms, nurse call and patient monitoring.
• Integrate systems such as email, helpdesks and network management with wireless devices.
• Automated two way messaging provides the ability to receive replies back from two way capable devices as well as escalate and cancel alarm alerts.

Emergin WirelessOffice Features

• WirelessOffice Messenger client can be installed on any desktop PC running Windows 95, Windows 98, Windows NT, Windows 2000 or Windows XP.
• WirelessOffice Server can be installed on a Microsoft Windows NT or Windows 2000 computer. The Server accepts messages requests from the Messenger clients and delivers the message to a wireless communication system (e.g. pagers).
• Easy to use wizards to setup carriers, users and groups.
• Individual and group dispatch.
• Centralised address book.
• Supports TAP, OAI, SMTP, SNPP and WCTP protocols.
• Emergin offers mobile middleware that extends and mobilises existing enterprise applications

• 111 Systems • Call Centers • CRM • E-mail • Environmental Sys • ERP

• Fire Alarms • Firewalls • Help Desk • HVAC • Network Mgmt. • Nurse Call

• Patient Monitoring • PLCs • Point-of-Sale • SCADA • Security Systems • Slot Machines

Emergin WirelessOffice in ACTION (Industry Examples)

Message Dispatch: Network-based dispatching software to send alphanumeric messages to pagers, mobile phones (with text service enabled), PDAs and LED signs.

Alarm notification: ensures critical events are responded to immediately. Fire and security alarms, environmental monitoring, nurse call and patient monitoring.

Enterprise Integration: integrates with systems such as e-mail, CRM, help desk and other critical business applications.

Case Studies

Healthcare:

1. Switchboard operators send text messages to staff pagers and mobile phones.
2. It's direct, discreet and effective. Noise pollution from overhead paging is eliminated.
3. Interfaces with nurse call, patient monitoring and other clinical information systems to send text messages to staff pagers and mobile phones. This increases the speed of delivery for critical information and reduces the need for monitoring technicians and switchboard operators.
4. Interfaces with e-mail, help desk and network management software to improve communications and security within the hospital.
   A quick and efficient way of notifying personnel of patient arrivals.

   User examples:
   Boca Raton Community Hospital (559k PD)
   Concord Hospital (862k PDF)
   Kaiser Permanente (552K PDF)
   

   

Hospitality:

1. Hotels dispatch daily duties to bellcaps and housekeepers as required. They can easily and quickly be contacted when the reception is unaware of their where-abouts.
2. Fire and security alarms are Interfaced with Emergin WirelessOffice to ensure immediate responsive action is taken.

   User examples:
   Harrah's Hotel & Casino
   Hilton

Manufacturing:

1. Send alarm conditions to floor personnel for immediate notification decreasing downtime and improving safety.
2. Contacting plant floor staff is simple and time efficient - staff can be contacted by sending a text message via WirelessOffice to their wireless receiver.
3. Reduces noise pollution by using discreet text messages to wireless receivers rather than distracting overhead paging.

   User examples:
   Broward County U.S.A. (657k PDF)
   Clark U.S.A. Port Arthur Refinery (506k PDF)
   Dayton Tire Company (1.49mb PDF)
   Toyota (628k PDF)
   Hewlett-Packard
   IBM Corporation
   Motorola

   

September 11th - Government Agencies Benefit from Emergin WirelessOffice

"The sheer call volume surrounding the recent terrorist attacks caused major communication challenges for emergency response teams, " said Micheal A. McNeal, Emergin President and CEO. " Emergin clients using WirelessOffice, including federal and local government agencies, were able to send critical messages to thousands of security personnel real-time for faster life saving operations."

System Requirements A PC with a Pentium-class processor or higher Microsoft Windows NT 4.0 w/SP 6a, MDAC V2.5 w/ SP2 or Microsoft Windows 2000 w/ SP2 64MB of RAM 50MB available hard disk space VGA or higher resolution monitor CD-ROM Network adapter card TCP/IP Serial port(s) TAPI-compliant modem (for dial-up only)

Price on application: Click here