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Testimonials
Click
here for the Benefits of Paging
CASE STUDY
A timely solution for Desktop
Technology Services Ltd!
Time is of the essence for Desktop Technology
Services Ltd (DTSL) and its clients. The technology support company
recognises that clients rely on technology to do business – and
delays in providing service will cost both the client and DTSL money.
DTSL uses PagerMate® software to provide a cost-effective means
of keeping in touch with their technicians. Motorola pagers provide
a flexible communications solution. This means DTSL has been able to
provide each technician with a personal number for individual messaging.
By combining PagerMate® with Telecom’s pricing plan MessageMe
Direct, DTSL can save time and money by communicating long and complex
confidential messages to each technician. They know the message will
be received within seconds.
DTSL has found other advantages of using a pager including:
- The support office can instantly
advise technicians of new jobs, and provide updates on existing jobs.
- Technicians receive detailed information
about the jobs on their pager – doing away with the need to find
a pen and paper.
- Paging provides DTSL with a very
cost effective means of communication.
- Discreet messaging means technicians
may receive and read messages while working on other jobs.
- PagerMate® provides DTSL management
with a detailed record of all paging communication.
CASE STUDY
Stuart Riddell’s communication
solution provides discreet professional messaging for staff on the move!
A streamlined booking service is a key
to success for Stuart Riddell’s thriving photographic business.
The Auckland-based studio, which specialises in family portraits, uses
paging as part of the communication solution to ensure its team of studio
representatives have the latest booking schedule and up-to-date information
about clients requirements.
Regular group messages are automatically sent to the representatives
to advise them of revisions to the booking schedule, and individual
messages are sent to representatives where required. This means representatives
can confidently offer clients a booking time, and follow up with personalised
service.
Stuart Riddell Portrait Design has found pagers to be the ideal method
of communicating with its mobile team of studio representatives. Particular
advantages include:
- Studio representatives set their
pagers to ‘vibrate’ meaning they can discreetly receive
messages without disrupting meetings with clients.
- Representatives share the same pager
number and therefore only incur one monthly connection fee.
- Around 80 per cent of the messages
are information-based and do not require a follow up call to the office.
Pagers therefore provide a very efficient means of keeping people
up-to-date.
Click
here for the Benefits of Paging
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